These terms cover your use of the Fuze desktop application and this website. By downloading, installing or using Fuze, you agree to them. If you have any question this doesn't answer, write to x@fuze-app.com.
Fuze is a locally installed production suite for macOS and Windows. It does not include, sell, or resell AI generation credits of any kind. To generate content, you connect your own API keys from third-party providers (such as Fal.ai, Kie.ai or Google Cloud) directly from your machine.
A Fuze license is personal to you (or, for team licenses, assigned per seat within your organisation) and non-transferable. You're responsible for keeping your license credentials confidential and for all activity under your license.
Subscriptions are billed and managed through Stripe. You can view invoices, update payment details, or cancel at any time from your customer portal. We offer a 24-hour refund window from the moment you subscribe, no questions asked: write to us within that window and we'll refund you in full. Team and pilot licenses arranged through a demo are billed on the terms agreed at the time.
Fuze is not a party to your relationship with Fal.ai, Kie.ai, Google Cloud, or any other provider you connect. Your use of their models, the costs you incur, data retention on their servers, and their own terms of service and acceptable use policies are between you and them. We're not responsible for their availability, pricing, output, or policies, and we recommend reviewing each provider's terms before connecting an API key.
You agree not to reverse engineer, decompile, or redistribute the Fuze application outside the terms of your license, and not to use Fuze to generate or process content that is illegal in your jurisdiction or that infringes someone else's rights. You remain solely responsible for the content you generate and how you use it.
You own everything you create with Fuze. Fuze retains ownership of the application itself, its code, design, and branding; your license grants you the right to use it, not to own it.
Fuze is provided "as is," without warranties of any kind, express or implied. To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from your use of the software, including loss of data, profits, or business, except where such liability cannot be excluded under applicable law.
We may update these terms from time to time; material changes will be reflected by the "last updated" date above. We may suspend or terminate a license in cases of abuse, non-payment, or violation of these terms. You can stop using Fuze and cancel your subscription at any time.
These terms are governed by the laws of Spain. Any dispute not resolved directly with us will be subject to the courts of Barcelona, without prejudice to any mandatory consumer protection rights you may have in your country of residence.